About Nethralia
Nethralia offers a curated selection of premium jewellery and digital gold products online, giving customers access to savings schemes, quality assurance, and secure shopping—all while keeping overheads low to pass on better pricing.
We are located in Avinashi, Tirupur, Tamil Nadu.
All our jewellery is designed and manufactured in India.
Online shopping with Nethralia removes overhead costs like showroom rentals and staff commissions, letting us offer premium designs at fairer prices with full transparency.
Please reach out to our support team. We’ll try to source it or recommend an alternative.
Golden 10+1 Savings Plan
Pay for 10 months, and Nethralia pays the 11th month. At maturity, receive a voucher equal to your total contribution + 1 bonus installment. Redeem the voucher for gold jewellery (not coins or solitaires).
No. Once enrolled, the installment amount and cycle are fixed.
No. This is a jewellery savings plan, not a credit or EMI scheme.
Sign up via the Nethralia app, choose your amount, enter nominee details, and pay online or by NEFT.
All plan information is available in the Nethralia app: installment history, upcoming dues, voucher value, and redemption details.
If more than 2 installments are delayed, you forfeit the bonus benefit.
Yes, after 6 months and 5 on-time payments. Early redemption forfeits the bonus installment.
No refunds or cancellations. However, the amount paid can be used to purchase jewellery.
Yes. Unused balance remains valid until expiry.
Yes, if the plans are under the same registered account.
7 months from date of issuance. Extendable by 30 days in special cases.
Digital Gold
You buy 24K 999 pure gold, securely stored in insured vaults by Augmont. Your holding is real, physical gold held in your name.
Yes. It’s held by Sequel vaults under IDBI trusteeship, insured for risks including theft, fire, and natural calamities.
Yes. 3% GST is added to each transaction.
No. Once purchased, it cannot be cancelled. You can only sell after a 48-hour cooling period.
Sales are settled on a T+1 basis (next business day).
Use our payment gateway for instant confirmation (convenience fee applies) or NEFT (no fee, may take longer to reflect).
It covers the cost we incur from payment gateways. This is waived for NEFT payments.
Minimum: ₹100; Maximum: ₹1,00,000 per transaction.
Yes. Contact us for direct payment options. We’ll reflect your purchase in the app after confirmation.
You can see your full digital gold purchase history, balance, SIPs, and jewellery orders in the Nethralia app.
SIP in Digital Gold
An auto-debit feature to buy gold at fixed intervals—daily, weekly, or monthly.
₹100 per SIP transaction.
Yes, anytime from the app.
Yes. 3% GST is mandatory. Convenience fee applies only if paid via payment gateway.
Jewellery Orders
Yes, subject to feasibility. Contact customer support.
Yes, within 7 days of delivery. Free resizing and free return shipping.
Premium tamper-proof Nethralia gift boxes.
Within 7 days, unused and with original documents. Free pickup and full refund.
Shipping & Delivery
Yes, for all orders within India.
Reputed and insured couriers (e.g., Sequel).
Ready stock: 2–10 days. Made-to-order: 2–20 business days.
Yes, before dispatch. Contact our support team immediately.
Not currently.
Payments & Refunds
Net Banking, NEFT, and secured online gateways.
No. All taxes and fees are transparently shown.
7–10 working days post product inspection.
Within 24 hours of placing the order. Email luxe@nethralia.com with your Order ID.
Customer Support
For help, contact:
Nethralia Jewellers Pvt. Ltd.
3/5 Green Park, Rayampalayam, Avinashi, Coimbatore – 641 654, Tamil Nadu, India
